Firstly, the app provides a good overview of your subscription. You can clearly see when your deliveries will be made, your different meals for each week and the dates your deliveries will be made. You can also change ready meals in the app and swap meals as you wish. As long as it is done before the deadline.
You can easily skip a delivery. The app gives you a great overview of all your orders. You can change your deliveries and skip a week. Make sure you do it well before your menu starts cooking.
No, Factor ready meals are always delivered fresh. Meals are delivered in insulated boxes that are cold and designed to keep food at the right temperature during transportation. As soon as the ready meals are delivered to you, you are advised to put them in the fridge as soon as possible.